Customer Survey - Oriprobe Information Services, Inc.
Customer Service Survey
 
Customer Service Survey

Thank you for your visit to Oriprobe.com. We are expecting to hear from you about your opinions on our products and services. Please take a moment to fill out our customer service survey below. The survey contains a few questions regarding your recent experience with Oriprobe. Your responses will help us maintain a high level of customer satisfaction.


Please kindly be noted:

  • For each of the following questions, please select the one which most clearly reflects your answer. You may skip items that do not apply.
  • This survey is anonymous and we do not collect information which allows for identification of individuals.

Question 1 

Do you think the customer service representatives are courteous, competent and professional?
Strongly Agree Agree Neutral Disagree Strongly Disagree No Opinion

Question 2

Do you think you have received the information requested in a reasonable and timely manner?
Strongly Agree Agree Neutral Disagree Strongly Disagree No Opinion

Question 3  

Do you think the website is easy to use and contained accurate information?
Strongly Agree Agree Neutral Disagree Strongly Disagree No Opinion

Question 4  

Could you please tell us in which way the products/services contributed to you and your organization most? (Multiple options allowed)
Save time
Improve R&D process
Save budget
Support research projects effectively
Facilitate decision-making process
Others

Question 5

Would you spare your efforts to recommend Oriprobe services to others?
Yes I'm not sure No
Why?

Please describe any of your suggestions or comments in more details:

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